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How To Work With Friends as Clients, and Not Kill Each Other In The Process


HowToWorkWithFriendsBlogPost

By Jasmine Oliver

As a creative, it is inevitable that at some point in our career one of our close friends will either approach us for help with their project, or we will see how our skill sets could benefit their situation.

These can be tense situations to handle as there is more than just money on the table, a friendship is at stake as well.If these situations aren’t handled properly, you could lose a client and a close friend.

But it doesn’t have to be that way.

1. Never work for free

One of the biggest mistakes that can ruin friendships and your business is volunteering your work for free. While we have the best intentions and want to help our friends, we are doing them an injustice if we don’t charge for our services.

If you’re a graphic designer looking for real-life advice and long-term success, The Graphic Designer’s Guide to Clients by acclaimed designer Ellen Shapiro is the book for you. Not only does she reveal the secrets behind getting the clients you want to recognize your name and brand, but she also discusses how to land those clients and create a positive and productive working relationship with them.

When you volunteer your work for free, you are putting that project at the bottom of your priority list.

Paying your bills will always come before doing free work for a friend.

Despite your good intentions, when times get tough you will end up pushing their project aside to get money in the door.

When you don’t charge your friends, you are disrespecting them and their business. This grave mistake has personally cost me several friendships over the course of pursuit to being a freelancer.

Every time I volunteered my work with true genuine intentions of helping the other person, but as paid clients picked up I had to prioritize my time on what was going to pay the bills.

Ultimately, my friends felt disrespected. They became very upset that I pushed their project aside and our friendship has never been the same ever since.

Never work for friends for free, its not worth it.

2. Only work with a friend if you truly believe you can provide value

Approaching friends as potential clients can be an awkward thing. Sometimes you may see a friend who could desperately benefit from your services.

But how do you approach them? Instead of thinking of approaching your friends as ‘trying to make a sale,’ try to think about it this way.

If you can really provide value to your friend, then you would be doing an injustice to them by not offering to help them. Never look at friends as just a source of income, only work with them if you truly believe you can benefit their situation.

3.Keep things professional

BAHHHH!!!! This part is hard, especially when dealing with friends that you even consider family. I know. I get it. Trust me.  When working with friends, it is essential that you keep things professional. You must treat your friends with the same professional care that you use on all of your other clients.Go through the same process and handle them just like you would with any other client.

Getting loose or unprofessional about the process with your friends is a quick way to bring uncertainty and doubt which can hurt the project and the friendship.

4. How to talk money with friends

Talking about the money, honey. Talking about the details with friends can be weird at first. As a result, many freelancers totally avoid this topic and end up with a loose scope or awkwardly dance around the money subject.

Instead of avoiding the topic, you need to face this head on and make sure everything is clear up front.

An easy way to do this is through e-mail. Having the money talk with a friend over the phone can be quite awkward, but doing it via e-mail tends to make it a bit less scary.

Whenever I send over my budget and proposal via e-mail I always give my friend the option out. I will say something along the lines of “If this project is out of your budget range, then no worries. I value our friendship more than this project and I won’t be offended if you say no.”

While that may not be the best sales tactic, it is essential in preserving the friendship.

5. Separate friendly talk from client talk

Another struggle for many friends is that working together can often mean that many once great friendships begin to diverge into a constant talk of the project at hand.

Set boundaries.

If you are out one evening having a good time, make it a rule to keep your work stuff out of the conversation. Or you can schedule regular work calls and keep those focused exclusively on the project at hand so that the rest of your life can go as normal.

Setting boundaries helps keep your friendships intact as the project moves forward.

6. Trade Agreements/ Bartering

Often friends can’t always afford to work with each other, but a trade of services may be something to consider.

Personal training in exchange for marketing.

Food in exchange for web design.

Accounting in exchange for business coaching.

Trade arrangements aren’t a bad thing, but the key is to make sure that you still structure those deals just like you do with any paid project.

Set clear expectations as to what each party will receive and put it in writing.

With trade agreements it is easy for one person or the other to feel cheated or undercompensated for their time. Get clear about what is being traded so that both parties feel equally compensated.

The bottom line

Working with friends as clients can be an enjoyable and profitable process. But you must handle these relationships with care because it is more than a project on the line, your friendship is at stake as well.

Jasmine Oliver is the creator behind VYRL CO. DESIGN. It is here that you will find a catalog of what inspired me, the struggles of growing as a creative and the joys, a place to share travels, and explore the journey of pursuing a beautiful and fulfilling life as a graphic/web designer and commercial photographer.  This rerun is with the consent of Vyrl Co. Design and may not reproduced otherwise. Visit her blog by clicking here.

Four HBCU Cities Among List Of Best Startup Cities In America


“No disrespect to San Francisco or Brooklyn, but we wanted to identify the next wave of cities building an ecosystem to turn innovators into entrepreneurs.” – Poplar Mechanics Editors

It is no secret that if HBCU citizens are going to close the wealth gap for their families and institutions, then it will happen through enterprise. Fifteen of the twenty wealthiest people in the world on Bloomberg’s Billionaires Index have their sources of wealth noted as self-made. A term that many would argue could have a broad interpretation. For instance Jeff Bezos, founder of Amazon with a net worth of $33.1 billion, received a $300 000 loan from his father to launch his company. A reality that is unimaginable by well over 95 percent of HBCU citizens and their families. According to Statista (graph below), of the 9.63 million households in America that are millionaires, excluding their homes, only 8 percent are African American or 770 400. With approximately 15.5 million African American households that means the chance you have of having parents who can write you a $300 000 check is approximately 5 percent at best. 

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However, having familial money is not everything when it comes to startups today. It helps a lot definitely, but there are other variables that are vital as well. What is the ecosystem for business like in your city? Is there a cluster of entrepreneurs? The old adage that iron sharpens iron would be very poignantly applied here. Part of Silicon Valley’s success is because of the number of ideas flying around nonstop. The hardest thing to find in Silicon Valley is someone who is not an entrepreneur, but a recent article in Popular Mechanics suggest that there are a budding number of hot spots across the country for startups. A term that should not just be confused with technology companies, although it has become almost synonymous with them and Silicon Valley.

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The first is St. Louis, Missouri which ranked number one overall in the article, home of Harris-Stowe State University. Recent reports have Harris-Stowe just above 1 700 students. The city has been struggling to revive its population (graph above) over the past 45 years, with an almost 50 percent decline in population this new startup boom could be just what it needs. So how is the city turning itself around? By returning to its entrepreneurial roots and reinventing itself or as Popular Mechanic editors put it, “St. Louis is a place where people come to make things—always has been. It was founded by enterprising fur traders and thrived on the wealth of railroad barons and beer moguls.” After the Great Recession that saw the city’s flagship company Anheuser-Busch sale itself off, the city took a step back and reinvented itself, “From 2011 to 2013 the ecosystem supporting entrepreneurs more than doubled in size with the launch of eight makerspaces (shops with tools like 3D printers and laser cutters), accelerators (early-stage investors and mentors), and coworking spaces (a shared office for startups, with low rent)”. The city and St. Louis Chamber of Commerce is really getting behind the movement, backing such startup hubs as T-Rex, which revitalized an 80 000 square feet 1898 building that gives startups a place to put down their initial roots. One of T-Rex’s tenants that Popular Mechanics highlights is from a local university, “Betaversity, the brainchild of biology student Blake Marggraff, 22, and two of his associates. The company’s main product is the BetaBox Mobile Prototyping Lab, a work space with 3D printers, laser cutters, CNC routers, and more—all cleverly wedged into a shipping container.” It appears that the Gateway Arch is shining itself up for its second act.

Number five on Popular Mechanics list of best startup cities in America was Baltimore, Maryland. It is home to three HBCUs. Coppin State University, Morgan State University, and Sojourner-Douglass College all call Baltimore home. The institutions between them are home to almost 12 000 students. According to Popular Mechanics, “One thing that helps all startups in Baltimore—a low cost of doing business, including reasonable rents.” A low cost of business is vital, especially for African American entrepreneurs who are not likely coming from deep family pockets or may lack access to capital via investor networks or bank loans. Under Armour, which was launched in Baltimore three years after graduation by former college football player Kevin Plank. It has grown to become one of Nike’s thorns in less than twenty years and has made Plank a multi-billionaire. It has also allowed him to become one of his colleges biggest donors and boosters. The city has also produced two notable HBCU owned media companies. One, Carter Media Enterprises founded by Morgan State University alumnus Jarrett Carter, Sr., owns HBCU Digest and has been at the vanguard of a new generation of HBCUpreneurs. The city’s Emerging Technology Centers also has been vital according to Popular Mechanics, “In 15 years the business incubator and accelerator has aided more than 350 companies that have attracted $1.6 billion in investments.” In other words, Baltimore is booming.

HBCUs and the cities they are in must and should take similar steps to creating incubators within their town. Baltimore HBCUs really have an opportunity to make a splash with 12 000 students if they created a joint incubator. Schools like Texas A&M have even gone so far as to start a program called Startup Aggieland, which  per their website, “student startup offices and co-working spaces for student collaboration, as well as free business resources, professional training and networking events.” The university does not take any equity in these businesses or their intellectual property, but by offering them the space they know if any of them are successful there is a strong chance that these students will become high-quality or transformative donors. Something all HBCUs desperately need. It also gives these students work experience before graduations, which is becoming even more of an issue for many graduates entering the work force.

These incubators and ecosystems must also take advantage of geographic and academic strengths. HBCUs in the DMV should be focused on government and defense related entrepreneurship or more specifically in Baltimore, the STEM research being conducted at America’s largest research institutions, John Hopkins. Nosy around and see what research they are developing that may have commercial application. Or if your HBCU is an 1890 school, focus on agricultural businesses. Gulf coast HBCUs should definitely be looking at aquaculture given its recent boom. Again, we have to push this as not only important, but absolutely strategically vital to our long-term survival and success.

From big cities to small towns, HBCUs should be engaged with their civic counterparts to see how they can create opportunities for their students to engage the role of owner, founder, and entrepreneur. It is vital that we create a stronger HBCU private sector that can grow enough companies and actually provide wealth creation, more immediate employment for graduates, and opportunities to start their own companies. It is also crucial that alumni play a role in this as well. Either through creating an endowment that can give the school monetary funds to award to students who engage in on-campus HBCUpreneurship or if they are HBCUpreneurs themselves providing time to mentor budding HBCUpreneurs at their alma mater. Capital is ultimately the KEY component that can unlock a lot of HBCU startup potential. Without it, these are just fancy cars parked in the driveway with no gas. We beat this horse constantly, but this is where the advent of the HBCU Credit Union would be extremely vital in HBCU startups accessing capital.

At this points we have three options: innovate, stay on life support, or die.

The other two HBCU cities on the list: 

Detroit, Michigan, home of Lewis College of Business, ranked number thirteen on the list. An HBCU and city badly in need of a makeover.

Austin, Texas, home of Huston-Tillotson College, ranked number fourteen on the list. An HBCU that sits in the looming shadow of the state’s largest public institution. Dell is based there and Twitter made its public debut at the SXSW Interactive festival that is held annually there.