Tag Archives: technology policy

Has The Internet Become A Utility? No, But It Is Close

 Opportunity has power over all things. — Sophocles

I have constantly made the argument that just because you put someone on a nuclear submarine does not mean they will innately figure out how to pilot it. In fact, disaster is more likely to happen. Just giving someone access to information does not mean they will automatically know how to better themselves unless that portal is strictly designed to do so. However, the internet is filled with as much junk (if not more) than useful information. People will therefore gravitate to what they have learned to comprehend. There is the argument that having water in your home is better than not, but what if that water is more toxic than clean. The faucet becomes deadly, not helpful.

What is a utility? The dictionary defines a public utility as “a business enterprise, as a public-service corporation, performing an essential public service and regulated by the federal, state, or local government.”

Based on this definition, the internet does not quite fit the criteria of a public utility—at least, not yet. While the internet has certainly become an essential service in modern society, it lacks the same level of regulation and universal accessibility that defines traditional utilities like electricity, water, and gas. These utilities are tightly controlled to ensure consistency, affordability, and access for all, regardless of socioeconomic status. The internet, by contrast, is still largely managed by private corporations that set their own prices, establish service areas, and determine the quality of the connection users receive. This has led to disparities in access, with high-speed broadband readily available in affluent urban areas while rural and lower-income communities often struggle with slow or unreliable connections.

One of the biggest distinctions between the internet and traditional utilities is the role of regulation. Electricity and water services are heavily regulated because they are deemed necessary for survival and public welfare. In contrast, the internet operates in a more laissez-faire environment. While governments have attempted to introduce regulations such as net neutrality—intended to ensure equal access to all online content—these efforts have faced pushback from major telecommunications companies. The debate over whether the internet should be classified as a public utility is an ongoing one, with proponents arguing that universal access is a fundamental right in an increasingly digital world, while opponents fear overregulation could stifle innovation and increase costs.

Despite these challenges, the internet has become nearly indispensable in daily life. It is the backbone of modern communication, education, commerce, and entertainment. Job applications, telehealth services, remote work opportunities, and access to government resources all depend on a reliable internet connection. The COVID-19 pandemic underscored just how vital internet access is, as schools transitioned to online learning and businesses adopted work-from-home models. Those without reliable internet were left at a severe disadvantage, further exacerbating existing inequalities.

Another factor to consider is infrastructure. Traditional utilities operate on a centralized infrastructure model, where a single provider (often a government-regulated entity) manages distribution to all consumers. The internet, however, consists of a decentralized network of private providers, each controlling different segments of the infrastructure. While this decentralization has allowed for rapid innovation and expansion, it has also led to fragmentation, where service quality and pricing vary widely based on geographic location. In areas with limited competition, internet providers can charge high fees for subpar service, leaving consumers with little recourse.

Cost is another key element in the utility debate. Utilities like water and electricity are subject to price regulations to prevent excessive charges. The internet, however, remains largely unregulated in this regard, with broadband costs in the United States being some of the highest in the world. Many low-income households cannot afford high-speed internet, effectively locking them out of opportunities that require online access. This digital divide reinforces socioeconomic disparities, as those with consistent internet access gain educational and economic advantages over those who are disconnected.

Moreover, the quality of the internet experience is not uniform. Unlike water, which is expected to be safe to drink regardless of where you live, the internet experience varies widely based on available bandwidth, provider policies, and regional infrastructure. Some communities suffer from data caps, throttling, and unreliable service, while others enjoy ultra-fast fiber-optic connections. This inconsistency highlights another major difference between the internet and true public utilities.

If the internet were to become a public utility, significant changes would need to occur. Governments would have to step in to ensure equitable access, set fair pricing standards, and improve infrastructure in underserved areas. Public broadband initiatives, such as municipal networks, have already been proposed and implemented in some areas, offering lower-cost, high-speed options as an alternative to private ISPs. However, these efforts are often met with legal and political challenges, as existing providers fight to maintain their market dominance.

The argument that the internet should be classified as a utility stems from its necessity in modern life. Just as society determined that water, electricity, and gas are essential for a functioning household, the internet is increasingly seen as an essential service. Many believe that access to the digital world should not be a privilege but a right. However, until regulations catch up with this reality, the internet remains in a gray area—essential, but not yet universally protected and regulated like a true public utility.

To enhance the discussion on the internet’s status as a utility, it’s essential to examine the digital divide—the gap between those who have access to modern information and communication technologies and those who do not. Despite advancements in global connectivity, significant disparities persist both within the United States and worldwide.

Global Perspective

As of 2022, approximately 2.7 billion people, or one-third of the world’s population, remained without internet access. Additionally, 53% lacked access to high-speed broadband, limiting their ability to engage fully in the digital economy.

The divide is more pronounced between high-income and low-income countries. In high-income nations, internet usage stands at about 93%, whereas in low-income countries, only 27% of the population is online. This discrepancy highlights the infrastructural and economic challenges faced by developing regions in achieving digital parity.

Gender disparities also contribute to the global digital divide. Globally, 70% of men use the internet compared to 65% of women. Women account for a disproportionate share of the offline population, outnumbering male non-users by 17%. This gap underscores the need for targeted initiatives to promote digital inclusion among women.

United States Perspective

In the United States, while 95% of adults use the internet and 90% own a smartphone, only 80% have high-speed internet at home. This indicates that a significant portion of the population still lacks reliable broadband access, affecting their ability to participate fully in digital activities.

Income disparities significantly influence internet access. In 2019, 44% of adults in households earning below $30,000 annually did not have broadband services. This lack of access can hinder opportunities for education, employment, and access to essential services.

Educational attainment also plays a role in digital connectivity. Adults with higher education levels are more likely to have internet access, highlighting the intersection between education and digital inclusion.

Racial and ethnic disparities further exacerbate the digital divide. In 2021, 71% of White non-Hispanics used a PC or tablet, compared to 57% of African Americans and 54% of Hispanics. These differences can perpetuate existing inequalities in education and employment opportunities.

Implications

The digital divide has far-reaching consequences. Individuals without reliable internet access face challenges in job applications, accessing healthcare, and participating in educational opportunities. For instance, during the COVID-19 pandemic, students without home internet struggled with remote learning, exacerbating educational inequalities.

Addressing the digital divide is crucial for ensuring equitable access to information and opportunities. Potential solutions include investing in infrastructure to expand broadband access, implementing affordable internet programs, and enhancing digital literacy initiatives. Bridging this gap is essential for the internet to be considered a true utility, accessible and beneficial to all.

The digital divide—the gap between those with access to modern information and communication technologies and those without—profoundly affects various sectors, notably entrepreneurship and Historically Black Colleges and Universities (HBCUs).

Impact on Entrepreneurship

Entrepreneurs rely heavily on digital tools for marketing, sales, communication, and operations. Limited access to high-speed internet and digital technologies hampers business growth and innovation.

  • Rural Entrepreneurs: In the United States, rural small businesses face significant challenges due to inadequate broadband access. This deficiency restricts their ability to expand customer bases through online sales and reduces operational efficiencies. Research indicates that limited broadband access correlates with reduced business innovation in rural areas, as it impedes the adoption of cloud-based technologies essential for modern business operations.
  • Women Entrepreneurs in Developing Countries: The high cost of mobile data and unreliable internet connectivity disproportionately affect female entrepreneurs in developing nations. A survey across 96 countries revealed that 45% of women in business lack regular internet access due to expense and connectivity issues, hindering their capacity to market products, communicate with customers, and receive payments.
  • General Entrepreneurial Challenges: The digital divide limits access to digital finance, reducing diversified funding sources for disadvantaged groups. This constraint affects the ability to engage in open innovation processes, as individuals without access to information and communication technologies (ICT) cannot participate effectively in the digital economy.

Impact on HBCUs

Historically Black Colleges and Universities play a crucial role in providing higher education to African American communities. However, many HBCUs face challenges related to the digital divide.

  • Infrastructure Limitations: A significant number of HBCUs are located in areas with limited broadband access, often referred to as “broadband deserts.” This lack of high-speed internet hampers the institutions’ ability to offer digital learning resources and affects students’ educational experiences.
  • Funding and Resources: HBCUs have historically been underfunded, limiting their capacity to invest in necessary digital infrastructure and technology. This financial constraint exacerbates the digital divide, affecting the quality of education and the institutions’ competitiveness.
  • Digital Literacy and Inclusion: Despite these challenges, HBCUs are actively working to bridge the digital divide by fostering digital literacy and inclusivity. Initiatives include collaborative assignment designs and amplifying student voices to enhance digital learning experiences.

Efforts to Bridge the Gap

Addressing the digital divide requires concerted efforts from governments, private sectors, and educational institutions.

  • Investments in Infrastructure: Allocating funds to improve broadband infrastructure in underserved areas is crucial. For instance, federal agencies have directed significant financial support towards technology initiatives in HBCUs to enhance digital equity.
  • Public-Private Partnerships: Collaborations between corporations and educational institutions can lead to substantial improvements in digital infrastructure. Such partnerships aim to enhance technology access and digital literacy among students and the broader community.
  • Policy Initiatives: Governments can implement policies to reduce the cost of mobile data and internet services, making them more affordable for entrepreneurs and educational institutions. Such measures are vital in developing countries where the cost remains a significant barrier.

The digital divide significantly impacts entrepreneurship and HBCUs by limiting access to essential digital tools and resources. Addressing this issue is critical for fostering economic growth, innovation, and educational equity.

Ultimately, the question of whether the internet should become a utility comes down to societal priorities. If we agree that digital access is fundamental to education, employment, healthcare, and civic engagement, then steps must be taken to ensure it is available to all, regardless of income or location. This may mean rethinking current regulatory frameworks, expanding public broadband initiatives, or enforcing stricter oversight of internet service providers. Until then, the internet remains on the verge of utility status—vital, but not yet universally accessible or regulated in the way that other essential services are.