Category Archives: Business

The HBCUpreneur Corner – Alabama State’s Deborah Scott Thomas and Data Solutions & Technology, Inc.

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Name: Deborah Scott Thomas

Alma Mater: Alabama State University

Business Name & Description: Data Solutions & Technology Incorporated (DST) provides a variety of services in Information Technology, Logistics and Operations, Management Support, Scientific and Technology Support, and Aviation Management. DST is ISO 9001:2008 certified and CMMI-SVC Maturity Level 3 appraised.

What year did you found your company? 1994 – DST is approaching its 20th Year Anniversary!

What was the most exciting and/or fearful moment during your HBCUpreneur career? The most exciting time was when I knew I had the confidence and expertise to start my own company. ASU provided me with the foundation that working hard with tenacity could lead to success.

The most fearful moment was the beginning of my entrepreneurial career because my livelihood rested on my shoulders.

What made you want to start your own company? I have always wanted to have a positive impact on the lives of others. My assessment of the marketplace revealed the need and opportunities for additional African American women leadership. I was very business savvy with contract identification, proposal writing and networking and knew all elements were essential in starting a consulting firm.

Who was the most influential person/people for you during your time in college? Professor Arthur Glass, my biology professor, was one of the most influential people during my studies at Alabama State University.

Another influential person was General Daniel “Chappie” James. He taught me so much about the military and I give honor to him for his military knowledge and leadership that resulted in me having a phenomenal career in the Air Force.

Also, my mother, Mrs. Mary Duncan – my rock, she was and is always there during the great times, and the stressful times with words of encouragement.

How do you handle complex problems? It depends on how you identify “complex problem,” but I evaluate the current situation, I look at how we got there and determine the best method to resolve the problem.

What is something you wish you had known prior to starting your company? Each day is never the same. Daily I speak with senior leaders to obtain updates on clients, staff, and stakeholders – all bringing excitement and challenges.

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What do you believe HBCUs can do to spur more innovation and entrepreneurship while their students are in school either as undergraduate or graduate students? To me nothing is more inspiring than to be with others who have fulfilled their dreams. If HBCUs establish practical work opportunities with corporations, I believe this would allow students to experience what is required to be a successful entrepreneur. The more students are placed in “real-world” environments; this can provide a foundation for their success.

How do you deal with rejection? I don’t! I continue to pursue opportunities and search for other options with a positive outcome.

When you have down time how you do like to spend it? Whew! That’s rare, but I like to go home to Alabama and spend time with family.

What was your most memorable HBCU memory? My most memorable memory at Alabama State University was being a part of the Student Government Association. This early time in my college career provided me with the structure and dedication to put in hard work.

I remember so vividly, ASU President Levi Watkins stopped by my desk one day and in that conversation, he informed me how he had been observing my work ethic over the previous weeks and was so impressed with how I handled myself in the office. You would never know how honored I felt for President Watkins to have that conversation with me.

In leaving is there any advice you have for budding HBCUpreneurs?

Remember you are your own brand!

Stay focused, committed and be diligent in everything you do!

Alabama State University Alum & HBCUpreneur Deborah Scott Thomas Named One Of Washington D.C.’s Most Admired CEOs

By William A. Foster, IV

A truly strong and sound mind is the mind that can equally embrace great things and small.  — Samuel Johnson

They always say it is not how you start, but how you finish and Deborah S. Thomas is finishing the year on top. The Alabama State University alum and HBCUpreneur was honored on December 5th as Washington Business Journal Reader’s Choice Most Admired CEO in the Professional Services category for businesses in the Washington D.C. metropolitan area. With more than ten thousand entries cast competition was surely fierce, but in true HBCU fashion Ms. Thomas emerged on top by being a true vanguard in her industry.

It was the inaugural awards for the Washington Business Journal and the nine industry categories for Most Admired CEO were federal contraction, real estate and development, construction and architecture, technology, banking and finance, health care, professional services, hospitality, education and nonprofit. The categories representing the heart, blood, and infrastructure of the Washington D.C. metropolitan area. In total, there would be 49 other CEOs along with Ms. Thomas honored at the awards with a packed house at Fairmont Hotel in Washington D.C., but ultimately the night belonged to those whose star shined the brightest in their respective categories and the companies they represent.

Ms. Thomas’ company, Data Solutions & Technology, Inc. is heading into its 20th year and she stated at the awards that some of her vital keys to success over the years have been working with integrity, delivering quality work, superior performance, and something often overlooked in many of today’s corporate environments is valuing her employees which she holds as a core value. These ingredients have allowed her to succeed, thrive, and push the bar of standards in her industry higher and higher year in and year out. As the only HBCU alum to be amongst the winners, her victory is one the entire HBCU nation can cherish and should serve as motivation for other HBCUpreneurs in the area.

DRONES – The Answer To The United States Postal Service Problems?

There is no more dreadful punishment than futile and hopeless labor. – Albert Camus

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Amazon decided that it needed to not only dominate retail for the weekend after Thanksgiving, but it needed to dominate headlines as well. The $180 billion dollar company announced that in a few years it will start delivering customer packages via Amazon drones. No, the NSA and CIA have not taken over Jeff Bezos body. The coming of drones for commercial use has been a badly kept secret for a few years now, but it appears Amazon has emerged as the company who will bring it to the mainstream. If you were wondering when the Jetsons era was going to be upon us. It is here. Drones could will change transportation in the way email changed communication. The latter has almost brought the United States Postal Service to its knees, and the former could become its saving grace.

The United States Postal Service deficit is hemorrhaging something akin to a dam that has been hit by a missile. Last year, it registered a $16 billion deficit. The situation is parallel to that of the automakers a few years ago. Only, there will be no bailout coming. UPS, FedEx, pensions, and technology have presented the USPS with unfathomable challenges and I suspect in less than a decade will be a case study for some fresh face MBA student as I was once upon a time. The latter two, pensions and technology, being their primary problem or at least within their control. USPS is currently required to prefund future retirement benefits based on current and past employees to an annual tune of $6 billion dollars or almost 40 percent of its annual deficit. This is to ensure the pension benefits of current and past postal employees, pension obligations which are currently underfunded, will eventually be able to meet its fiscal obligations to retirees. There is also the matter of Saturday delivery, which cost the USPS $2 billion in losses annually. Something the Postmaster General argued to cut, but was met with such opposition he gave up on the matter. Although, expect me to argue for it again later in this article.

It could be argued with some irony that the zenith of the USPS in terms of labor was in 1999 with its almost 800 000 postal employees, the largest number ever in its history, coincided with the birth of the internet into the mainstream. Today, the number of employees has fallen over 25 percent, but is still twice the size of UPS and FedEx in terms of labor. Patrick Donahoe, the Postmaster General, had plans to reduce the workforce in line with UPS and FedEx, but it could be argued that it simply might not be enough. Primarily, there is the advantage of UPS/FedEx not having to deliver daily mail. Something that could make it difficult for USPS to ever match UPS/FedEx numbers. Unless, there is a way to deliver the daily mail without actual mail carriers. Enter the drone.

In Amazon’s world, drones would leave their distribution centers and deliver packages within a 30 minute window after purchase to the customer. Similarly, the United States Postal Service could use its postal centers as distribution centers as it already does and the field office for its drone flights. First, the drone helps you reduce the mail carrier labor force of 240 000 mail carriers or 41 percent of the USPS entire labor force and their salary, which ranges between $40,470 to $56,720, down to an almost negligible size keeping only large package truck drivers comparable to UPS/FedEx. Assuming the median salary range ($48,595), it would represent a cut of almost $11.7 billion in labor cost from the USPS books without a loss in production. If the USPS was even more aggressive (assuming no legal stipulations) it could contract out the pilot program for the drones and eliminate pension liability all together for this new part of its labor force, but let us not get ahead of ourselves here. Secondly, it would allow a massive reduction in the USPS 212 530 fleet of vehicles, one of the largest civilian fleets in the world. Forget going electric or natural gas, with drones you can just get rid of them period. According to the Federal Times in 2009, USPS spent $524 million in maintenance cost and $1.7 billion in 2010 for fuel cost. Another $2.2 billion off the books and bringing the total savings to $13.9 billion or almost 87 percent of the annual deficit. Just from the use of drones to deliver the daily mail.

Obviously, there are still some hurdles with the USPS even with the implementation of drones. For one, the FAA would have to approve it, which I believe the USPS would have an easier time pushing through than Amazon if they use the government agency to government agency buddy system. The next step would be to certainly to continue to reduce the workforce although the unions will probably have a lot to say about that in (my) theory and reality. Even with an elimination of the mail carrier force they would still be employing almost 350 000 people, which is still over 100 000 more than FedEx/UPS. Arguably, this number could be held if congress would agree to eliminate the Saturday delivery which again according to the Postmaster General would add an additional $2 billion in savings. In turn, it would bring the total savings via cuts and technology implementation to $16 billion, completely eliminating the deficit. It was technology that brought the postal service to its knees and it could very well be technology that helps the phoenix rise from the ashes.

The HBCUpreneur Corner – Prairie View A&M and Florida A&M’s Misha Granado & Love Grows

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Name: Misha N. Granado, MPH,MS

Alma Mater: Prairie View A&M University (1998), Florida A&M University (2004/2007)

Business Name & Description: Love Grows: The Relationship Consultants is a boutique firm specializing in improving all relationships, beginning with the relationship one has with self. We use a strength-based, love centered approach and offer services: Bringing Love into Existence (counseling, interactive workshops), Speaking Love into Existence (lectures) and Writing Love into Existence (books & editorials) to help our clients heal their emotional wounds in order to experience an amazing life and relationships.

What year did you found your company? 2010

What was the most exciting and/or fearful moment during your HBCUpreneur career? Love Grows is more than a business, it is a lifestyle, my purpose and life work therefore the opportunity to make a sustainable living and life doing what I love, which is to grow love is absolutely amazing. Love is one of the most sustainable, renewable resources we have and unfortunately many people are not maximizing their potential because of the various blocks (unhealed emotional wounds) that prohibit the movement of love through their life. Love Grows is doing our part to help people heal their emotional wounds in order to love self fully and others better; and in that way we are an environmental company as well, making the world a better place one relationship at a time.

In my life and as an entrepreneur, I learned quite quickly that there is no room for fear which affects my vision and critical thinking because valuable time and energy is spent thinking about the worst case scenario instead of possible solutions. Although unexpected situations may occur, I now choose to view them as opportunities to be creative, to find the most optimal solution to this new challenge. A ‘challenging situation’ presented itself during the late summer when I received word that the building where I had my office had been sold (I did not know it was on the market) and myself (along with the other tenants) had to find a new space. I had only been in the office for 5 months and had invested a great amount of resources to convert the space (wood floors, painted, new fixtures, etc.). I had acquired new clients and now needed to find a new space that was inside the loop, artsy, offered 24/7 access and had beautiful energy (yes, energy is very important to my business).

Although Houston is a large city, it is somewhat challenging to locate a ‘non-traditional’ office space inside the loop that is artsy and would allow me to renovate the space to my specifications all under $1000 and this was the challenge, to locate such a space without disrupting my clients. Since I no longer operate from fear, I was able to view this as a challenge and began to explore various ‘non-traditional’ spaces to determine if any of them would work for Love Grows. During this exploration time, I also contacted the property manager at a beautiful location that was significantly out of my budget when I inquired earlier this year. Well I was in luck, this magnificent space had expanded and the new space also carried a lower price tag than the original space and Love Grows had a new home. If I would have operated in fear, I would not have thought to contact the property manager and I may have made compromises to what I wanted and needed from a space.

What made you want to start your own company? Prior to beginning Love Grows, I had 10 years counseling experience which included an adjunct professorship. I implemented a ’10 minute freestyle session’ in my Introduction to Psychology class, which provided the students with the opportunity to discuss current events or any other topic of interest. This was implemented as a way to unite the diverse student body that ranged from freshman to seniors. Trust and rapport was quickly established and these 10 minute sessions, quickly turned into a ‘therapy session’ of sorts. My students revealed all type of experiences and it became evident that these young people did not have a healthy outlet to process their feelings and when given the opportunity all they wanted (and needed to do) was get it all out. This was a class that swelled to 150 students (some of whom were not registered) who showed up every session because we were able to create a safe space to grow. After the course, many students inquired if I had a book or if I was available for individual therapy sessions. This is when I knew I had a gift, the ability to establish and nurture relationships in which people felt safe to share. Life is comprised of relationships, and the relationship one has with self, determines and influences all the relationships in one’s life. Through years of professional and personal experience, I knew that the key to improving the relationships in our lives is to improve the relationship we have with self. In the summer of 2010, I established Love Grows: The Relationship Consultants with the purpose of helping others heal their emotional wounds in order to love self and others better, which would ultimately improve their relationships.

Who was the most influential person/people for you during your time in college? At Prairie View A&M University, Drs. Janet Beal and Kevin Washington and at Florida A&M Unviersity Drs. Huberta Jackson-Lowman and Cynthia Warrick.

How do you handle complex problems? As a creative being, my complex problems require open space, I literally have to get out of the building and step into nature. I take my shoes off and wiggle my toes in the grass. It is here under the blue skies, breathing natural air and the absence of gadgets (yes, I take a notebook and pen with me on these journeys) where I begin to view the situation from all angles. I identify the resources I have access to and the ones I need to obtain. I create a plan and the steps needed to execute.

What is something you wish you had known prior to starting your company? More information about the funding available to entrepreneurs.

What do you believe HBCUs can do to spur more innovation and entrepreneurship while their students are in school either as undergraduate or graduate students? Allow more critical thinking in the classroom. Unfortunately, I think many programs are focused on teaching information and the students who have great memories are the ones who usually perform the best, repeating the information; however, I think the true key to learning is to provide a concept and allow students to build around or from it. To partner with entrepreneurs and establish a mentorship program where students have direct access to people who are actually built and are living their dream. There are infinite ways to achieve success and success varies for everyone. The opportunity to have a mentor who truly invests in his/her mentee is priceless.

How do you deal with rejection? I know I sound like I am the one repeating information now *lol* but my answer remains the same, perception. I view rejection from one as the clearing of space for another.

When you have down time how do you like to spend it? I adore art and beauty and like to spend my time engaging in both. I recently began painting (acrylic) and actually completed my first painting Dec. 1 (a great way to begin the month). I also adore traveling, especially internationally and being that relationships are my life, spending time with vintage (established) and new friends and loved ones.

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What was your most memorable HBCU memory? Oh wow, it has to be from my undergraduate years at PV, spending time with the ‘Cali homies’, the shenanigans that took place on the yard, the parties and the simple life we had back then which consisted of class, friends and beginning the journey of discovering who we were and who we were meant to become.

In leaving is there any advice you have for budding HBCUpreneurs?

  1. Do not be afraid to have astronomical dreams!
  2. Get a mentor, but do not ‘rewrite’ your dream to mirror another’s so much that it is no longer your own.
  3. Shift your perspective (unless you are a trust fund baby *lol*), becoming an entrepreneur will require you to redirect your discretionary funds into your business.
  4. Learn to delay your gratification, you may not be able to go to Miami for Memorial Day Weekend with your friends, but you can redirect those funds into revamping your website, purchasing other materials/equipment/etc. for the business, paying the office rent for a few months or investing in yourself by taking a course, attending a retreat, etc.
  5. An entrepreneur lives a very different life than the individual working for someone else because the entrepreneur has very different goals and aspirations. Your life and the investment of your time, energy and resources should reflect these differences.

Twitter’s IPO – African America Creates Billionaires, Just Not Themselves

To be thrown upon one’s own resources, is to be cast in the very lap of fortune. – Benjamin Franklin

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At this very moment, I am watching the Twitter IPO and there is money flowing into the streets. The company’s initial IPO price was set to be $15-17, then rose to $25-27 on the eve of its IPO, and upon its actual first trade opened at $45.10. Seventy million shares just went from a value of $1 billion to over $2 billion. Evan Williams, co-founder and largest shareholder, just saw his net worth climb by $2.5 billion. Goldman Sachs, the lead investment bank for Twitter’s IPO, is set to take home almost $30 million of the $60 million in fees this IPO generated. The New York Stock Exchange lands a coup for pulling a major tech IPO from under NASDAQ’s nose after their Facebook debacle. What is not in any of that money? African America. Well, sort of.

African America’s presence is in Twitter from the place it typically is – as a consumer. While African Americans account for 13 percent of the United States population, we account for 22 percent of Twitter users. In terms of daily usage, we account for 11 percent, while European Americans usage is 4 times less than that. To say we have a dominant presence on Twitter would be something of an understatement. If African Americans left Twitter in mass, investors would be clamoring for bomb shelters as the stock would probably fall a part. So why are we not present where it matters most? Do we even know where it matters most?

When it comes to the capital markets picture of Twitter, we are completely absent. There were no African American underwriters present on the company’s S-1 filing. Again, part of that $60 million dollar pie in fees. In terms of early money or venture capital, there were no African Americans with significant investment in the company. Although, it is at least rumored that P. Diddy at one point tried to buy the company. Commendable on one hand and laughable on the other given his financial worth. By the time this company would have even been on Diddy’s radar it was already being valued at upwards of $1 billion – twice his net worth. As Chris Rock often reminds us there is a difference between rich and wealthy.

Sadly, this IPO highlights an all too often reality in African America’s economic behavior. We often are the suppliers of the content, but rarely if ever control the mediums of distribution. We often consume the product, but rarely are we the finance or investment behind its creation. Much of what I am saying here is repeated old hat, but it is worth repeating over and over again until the mindset and behavior indicates some movement of change. These are just some things to ponder the next time you are sending out your next 140 characters.